Troubleshooting Tips The video quality of attendees is poor.ĭisconnect and reconnect the call. You may need to hit the back button to disable touchtones.You will enter the virtual meeting room and others will be seen as they enter.If a Host Key isn’t required, press # to skip.You will then be prompted to enter a Host Key which you can enter and press # again.Enter the Meeting Number provided, then push #.An onscreen image of a keypad will appear.Press the # button on the remote or touchscreen to activate touchtone input.You will see and hear the Webex landing page upon connection.Webex email invite example Connecting to Webex (Touchscreen or Remote) Note: For security reasons, the host key can change if the host leaves and rejoins an active meeting. A link at the bottom of your email invite will also bring you directly to it. The Host Key can be found in your meeting information on. It is not needed if someone else scheduled the meeting and is joining from another location. Host Key (Optional): This is a unique number that allows you to join as host and start the meeting.Meeting Number: This is the unique number generated for the meeting or the one assigned to your Personal Room.Webex Address: This is the hostname or IP address that you use to connect to the Webex service.Please reach out to that room’s technical support for additional instructions. There may be a connected computer that will be the content source or you may have to use your own laptop. You will be able to share content with other participants from the Room System, but the process will vary depending on the room’s design. However, if they are using the Share File feature, this will not be visible. How do I share or receive content with a Room System?Īny participant sharing their desktop or an application will be seen by the Room System. Here is a list of some of the missing or hidden features: It is recommended that you connect an alternate device to act as host at your location or have someone else that is connecting elsewhere act as host if moderation is necessary. While a room system provides the best audio and video fidelity for its location, it has some limitations compared to the Webex experience on a computer or portable device. How does my Webex experience differ with a Room System? This equipment will provide the best quality experience in terms of fidelity for its location, but may lack compatibility with some conferencing solutions. The most common brand used on campus is Polycom. It is not a computer, but a dedicated piece of equipment for the sole purpose of video conferencing. You may have to wait for a few seconds for the browser option to appear.Connecting to your meeting with a room system What is a Room System?Ī room system is a video conferencing appliance integrated into some on-campus meeting spaces. Find and click on the ‘Join from your browser’ option to continue to the Web app and you can join the meeting right away. It might look like getting the app is the only option, but the option to join from the browser will be tucked towards the bottom. But it will also give you the option to join the meeting on the browser via the Web app. Once you click the meeting link, it will ask you to open the desktop app or download it if you don’t have it. If you’re on your desktop and want to join a meeting on Cisco Webex, would you need to download the Desktop Client? No, you don’t. So if you’re wondering how to join someone else’s meeting on Webex, you’re in the right place! If you’re Joining the Meeting on Desktop But when someone else, perhaps a client, asks you to connect on it, you simply can’t stay away anymore. People who had had no dealings with any kind of video conferencing software ever before in their lives had to become experts overnight.Ī lot of old apps took the market by storm, quickly establishing dominance, and many new apps started popping up, given the need to provide a platform for billions of people to connect.Īlbeit Cisco Webex Meetings isn’t exactly a new app in the ecosystem, but given its more complex nature, a lot of people decided to stay away. Where working from home previously used to be a luxury only a few people in certain industries could boast of, it quickly became the standard norm this year due to unprecedented circumstances.
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